Term of Sale

Updated: 2019, 30th of April

General

SPH Engineering, SIA is a company registered in the Republic of Latvia (registration number 50103629321) with its registered seat at Dzirnavu street 62-9, Riga, LV1050, Latvia (“SPH Engineering”) and a customer (the “Customer”) have entered or are about to enter into a contractual relationship (the “Relationship“) for the supply of certain services and products (the “Product(s)“) available on the online shop https://www.ugcs.com ("ugcs.com") managed by SPH Engineering.
 

Payment options

The payment methods accepted by ugcs.com are those mentioned on the Website or in the Invoice or Quotation.

1. Payment with a payment card
   The card payment acquirer enables the option to make a payment with MasterCard, VISA or American Express cards. After the choice of product to be purchased and entering of basic Customer data (Name, Surname, e-mail, address), the Customer is transferred to the card acquirer to finalize the card payment transaction. Card data is not gathered nor stored on ugcs.com.
2. Payment via PayPal
   After the choice of product to be purchased Customer is transferred to PayPal to finalize the card payment transaction. PayPal data is not gathered nor stored on ugcs.com.
3. Payment by wire transfer
   To pay by wire transfer send an email to support@ugcs.com to receive an Invoice issued by SPH Engineering.
    

Delivery

If paid with a payment card or PayPal - the delivery of a license activation code will be done right after successful payment to the customer's email address associated with the payment method.

Customer will receive 2 emails: one containing the license activation code, second - with purchase Invoice.

If paid via wire transfer - the license activation code will be provided after the payment is booked in SPH Engineering’s bank account.
 

Taxes

All prices on ugcs.com are stated without VAT.

If SPH Engineering has the legal obligation to pay or collect Taxes for which the Customer is responsible, the appropriate amount shall be invoiced to and paid by the Customer.

If the Customer provides a valid EU-VAT registration number into the purchase form on ugcs.com, the VAT will not be charged (0%). To check the validity of EU-VAT visit http://ec.europa.eu/taxation_customs/vies/

End User License Agreement

Customer should read the End-User License Agreement (EULA) carefully. By purchasing, installing and/or otherwise using all or any part of the software purchased on ugcs.com as defined in the EULA the Customer accepts and undertakes to be bound by all the terms and conditions of the EULA. If Customer does not agree to EULA, do not use the software.
 

Refund

Refund request have to be sent to support@ugcs.com.

Legal and contact information

Company Name: SIA “SPH Engineering”, registration number 50103629321, official (legal) address: Dzirnavu street 62-9, Riga, LV1050, Latvia. Contact details of our representative: Janis Kuze, Sales director, +371 25453422, privacy@ugcs.com.